At Moonee Ponds Central, we pride ourselves on our friendly Customer Service Team who want to make your visit to Moonee Ponds Central as comfortable and easy as possible. The Centre Management Team, Cleaning Staff, and Security are here to help make your shopping experience easy and convenient.
If you think you may have lost something whilst at Moonee Ponds Central, you can report this at the Centre Management Office, located in the Basement Level Carpark under Kmart Mall or phone: (03) 9370 5411.
If you find something which someone else has lost, please bring this to the Centre Management Office, or hand it to a Cleaner or Security Guard.
Where is Moonee Ponds Central Located?
Moonee Ponds Central stretches from Puckle Street to Taylor Street, Moonee Ponds. Vehicle access to our carparks is from Homer Street, Mt Alexander Road, or Hall Street. Pedestrian access to our malls is from Puckle Street, Hall Street, Homer Street, and Everage Street. Moonee Ponds Central is located just 50 metres from Moonee Ponds Junction.
Parking at Moonee Ponds Central
Moonee Ponds Central has approximately 900 Free Carparking Spaces
KMART MALL - enter from Mt Alexander Road, Hall Street, or Homer Street. Approximately 500 carparks on 2 levels under Kmart Mall. All spaces are under cover, and available for 3 hours free parking.
COLES MALL - enter from Homer Street. Approximately 400 carparks on 2 levels, with more than half under cover. Lower Level offers 2 hours free parking, whilst the majority of the upper level is 3 hours free parking.
Please note there are conditions of entry boards around the carpark for information regarding parking at Moonee Ponds Central.
The closest train station is the Moonee Ponds Train Station which is located off Margaret Street and is 100 metres from the centre. A number of trams and buses stop at the Moonee Ponds Junction, approximately 1 minute walk from the centre. For more information on times and routes please click here.
This Christmas, Moonee Ponds Central will be supporting the Salvation Army, Moonee Valley Corps, with gift wrapping available throughout the Christmas period. The Salvation Army volunteers will be manning the wrap station in the Kmart Mall between 11am-2pm daily (except Sundays) from Friday 5 December, to Christmas Eve. Show your support with a gold coin donation for each gift you have wrapped.
Disabled toilets are located next to The Original Lolly Store.
Disabled toilets are located near the lift on the lower level (opposite the entry of the carpark).
Disabled toilets are located next to Awesome Nails.
All entries to Moonee Ponds Central are wheelchair accessible, with the exception of the Everage Street entry.
Wheelchairs are available at Centre Management Basement Level, Kmart Mall. To avoid disappointment, please make a booking by calling (03) 93705411 during office hours.